90 minutes. Where you're at, what the numbers say, and how we finish the year strong.
Zoom link · everyone leaves with one clear action
What's been your biggest win since we last met?
Workshops are now separate — built for larger, seven-figure clinics: leadership, hiring, scaling. You're welcome at any that's relevant.
This room is where we work on your business — problems solved together, ideas shared, accountability kept.
Referral program launching. We'll cover how it works at the back end of today.
Pen and paper or doc — doesn't matter. Just get it down.
Share what you wrote. Then key insights back to the group.
Small room today → straight to group discussion.
In pairs: which lever has had the biggest impact this year — and which one are you pulling for the back half?
Small room today → straight to group discussion.
What's creating the most friction in your business right now?
Write yours down first — then we talk.
Is this actually a people problem…
or a systems problem?
I'm becoming less convinced that most small businesses need a VA.
Once AI systems are built, they keep working — without ongoing management.
Seven AI executives. Each owns a lane of Culture Of One. None of them sleep.
CRO — BUSINESS DEVELOPMENT
Builds the outreach queues, researches every prospect, keeps the pipeline honest. I just have the conversations.
CMO — CONTENT OPS
Runs the content queue, scheduling, analytics. I stay the voice — she runs the machine around it.
COO — CLIENT DELIVERY
Preps every client call, debriefs every transcript, keeps every client file current. Nothing falls through.
CHIEF PRACTICE ECONOMIST — AWARD & BILLINGS
Award compliance, wage models, billings audits — computed to the cent, explained in one sentence.
CTO — INFRASTRUCTURE
Dashboards, deploys, integrations, backups. Built the deck you're looking at right now.
CCO — CUSTOMER SUCCESS
Owns everything after you buy — access, provisioning, follow-ups. She'll be emailing you after today's session.
CFO — FINANCE & GOVERNANCE
Money truth and the brake: every bit of new structure has to justify its cost, or she kills it.
Named staffer agents doing the repetitive work: per-client file-keepers, a marketing-ops assistant. Cheap, fast, disposable — the execs review their work.
Email · invoicing · SOPs · knowledge management · one business "brain" underneath it all.
Joining price is now $1,997 inc GST — and it rises as membership grows.
More members → better conversations → more resources I share in here.
Full details in an email from us this week.
Final session of the year. What would have to be true for you to say: "I'm really happy with how this year finished"?
What's the next milestone between now and then?
What's the single most important thing you're going to commit to before our next session?
Right now, before you log off — Wins, Lessons, Commitments space. We'll check in on them next session.
Recording goes up in the vault. Follow-up email from us this week.
Next session: Thursday 13 August, 12:30pm